Mark Popolizio is the Vice President of MSP Compliance and Policy for ISO Claims Partners. He is a nationally recognized authority in Medicare Secondary Payer (MSP) compliance.

Mark practiced insurance defense litigation for ten years concentrating in the areas of workers' compensation and general liability. Since 2006, Mark has dedicated his practice exclusively to MSP compliance working with carriers, self-insureds, TPAs, and other claims professionals in addressing MSP compliance issues.

Mark is a regularly featured presenter on MSP issues at national seminars and other industry events - and has authored numerous national articles addressing several topics related to MSP matters, including a chapter in the California Bar CLE publication, Special Needs Trusts: Planning, Drafting, and Administration. Mark is also active with other industry groups, including MARC, DRI, and NAMSAP.

Mark graduated Summa Cum Laude from Quinnipiac University in Hamden, Connecticut with a Bachelor of Science degree in Legal Studies and Sociology. He relocated to South Florida in 1992 to attend law school at Nova Southeastern University School of Law in Ft. Lauderdale, Florida. While at law school, Mark served as a Judicial Clerk to the late Honorable John D. Wessel (15th Judicial Circuit, Palm Beach County, Florida) and was a research assistant for Professor Leslie Larkin Cooney. Mark graduated from Nova in 1995 and is licensed to practice law in Florida and Connecticut.

Mollie Kallen has over 30 years of professional experience in the worker’s compensation industry. Mollie is originally from Ohio and graduated with a Bachelor's in Education from Washington University and a Master's in counseling from Northwestern University. She has worked in the industry from all perspectives, culminating in her building a national case management company of over 400 case managers. Mollie started her career as a public school teacher and then moved towards counseling and psychology at a Master’s Degree level. Her introduction to worker’s compensation was providing group and individual counseling to injured workers and their families in the private clinical sector. She then started her case management career with the first national case management company, Intracorp, and quickly became one of their highly successful and most requested case managers. Mollie transitioned to Corvel as a senior case manager for 13 years and became noted in her field in South Florida . After working at Genex for one year, Mollie decided to start her own company as a sole practicing case manager, giving customers the high quality care without higher costs, administrative fees and incentivizations that she had known in prior companies. Mollie formed MKCM ( Mollie Kallen Case Management, Inc.) emphasizing strong customer service, transparency, ethics, quality and using only experienced case managers. MKCM is now the only national, wholly owned and minority run case management company. Mollie has become a leader in our industry and speaks at many national and regional conferences, webinars and does a great deal of training in our industry. Mollie is involved in many industry wide organizations and believes strongly in mentoring young professionals and case managers.

Ms. Smith received her undergraduate Political Science Degree from Gannon University and received her Master of Arts and Juris Doctorate degrees from Duquesne University. She thereafter served as a judicial clerk for the Hon. Dante Pellegrini, President Judge of the Commonwealth Court of Pennsylvania. Ms. Smith went on to practice as a shareholder at a top Pittsburgh law firm serving as Vice-Chair of the Medicare Compliance Group. She concentrated her practice in the area of Medicare compliance as well as workers compensation litigation, medical malpractice, and general insurance defense. Ms. Smith also served as a Medicare compliance attorney and shareholder for a national defense firm and worked as in-house counsel for a leading Pittsburgh health facility. Ms. Smith was selected for inclusion in the Pennsylvania Rising Stars list of outstanding young attorneys in 2008 and has been listed in Best Lawyers since 2011 in the area of workers compensation. Ms. Smith is involved in various charitable organizations and serves as a volunteer faculty advisor for a local high school trial advocacy team. Ms. Smith is licensed to practice law in Pennsylvania and West Virginia. In her role as VP of Compliance and Customer Relations, Ms. Smith utilizes her extensive compliance, litigation, and workers compensation experience to provide customers guidance on Medicare Secondary Payer (MSP) issues . She has lectured throughout the country on MSP compliance and has written numerous articles on various subjects.

Jennifer has been with the NuQuest (and formerly Protocols) since 2010.  Prior to joining Protocols, she spent over ten years at a large national insurer working with both workers compensation and liability claims teams. Her focus is on assisting clients in designing and then implementing their Medicare Secondary Payer Compliance programs.  Jennifer develops the training content and creates the education programs at NuQuest. And, as part of the NuQuest Settlement Consultant Team, Jennifer uses her extensive claims and MSP experience to assist clients in reaching optimal outcomes for their claims resolution. 

Jennifer holds a law degree from Northern Illinois University College of Law and a Bachelor of Arts in Political Science from the University of Wisconsin – Stevens Point.  She is admitted to practice law in the State of Wisconsin.  Jennifer is also an instructor for the Certified Medicare Secondary Payer (CMSP) and CMSP-Fellow designations.  She is an Advisory Board member of the National Alliance of Medicare Set-Aside Professionals (NAMSAP) and is a co-chair of their Webinar Committee.  Jennifer is also an adjunct instructor of Business Law at Northcentral Technical College in Wausau, Wisconsin.

Mark Popolizio is the Vice President of MSP Compliance and Policy for ISO Claims Partners. He is a nationally recognized authority in Medicare Secondary Payer (MSP) compliance.

Mark practiced insurance defense litigation for ten years concentrating in the areas of workers' compensation and general liability. Since 2006, Mark has dedicated his practice exclusively to MSP compliance working with carriers, self-insureds, TPAs, and other claims professionals in addressing MSP compliance issues.

Mark is a regularly featured presenter on MSP issues at national seminars and other industry events - and has authored numerous national articles addressing several topics related to MSP matters, including a chapter in the California Bar CLE publication, Special Needs Trusts: Planning, Drafting, and Administration. Mark is also active with other industry groups, including MARC, DRI, and NAMSAP.

Mark graduated Summa Cum Laude from Quinnipiac University in Hamden, Connecticut with a Bachelor of Science degree in Legal Studies and Sociology. He relocated to South Florida in 1992 to attend law school at Nova Southeastern University School of Law in Ft. Lauderdale, Florida. While at law school, Mark served as a Judicial Clerk to the late Honorable John D. Wessel (15th Judicial Circuit, Palm Beach County, Florida) and was a research assistant for Professor Leslie Larkin Cooney. Mark graduated from Nova in 1995 and is licensed to practice law in Florida and Connecticut.

Max Koonce is the Chief ClaimsOfficer, for Sedgwick. In this role, Koonce is responsible for productdevelopment and innovation, industry analysis and thought leadership, bestpractices and compliance standards, legislative and regulatory relationships,and continued involvement in client programs for Sedgwick’s lines of business.Prior to his current role, Koonce was the Managing Director responsible forSedgwick’s casualty retail business unit in which he oversaw program resultsand service execution across the company’s retail customer base. This includeduse of innovation and technology to improve client outcomes and customerexperience. Prior to joining Sedgwick, Koonce was senior director of riskmanagement for Walmart Stores, Inc., the nation’s largest private sector employer.In this role, he managed the retailer’s domestic property and casualty claimsprogram. He simultaneously served as president of Claims Management, Inc.,Walmart’s wholly owned third party administrator. An attorney by trade, Kooncewas previously an administrative law judge for the Arkansas Workers’Compensation Commission and an appellate court justice for the Arkansas Courtof Appeals. Koonce has served on various state self-insured association boards,as well as the National Council of Self Insurers (NCSI), and NationalUnemployment and Workers’ Compensation (UWC). He continues to serve as a memberof several local non-profit boards and industry risk management advisoryboards. Koonce earned his BBA degree in economics from Harding University andhis JD degree from the University of Arkansas in Little Rock. He is licensed topractice law in the State of Arkansas and is a member of the American andArkansas Bar Associations.

John Logue joined the Ohio Bureau of Workers' Compensation as Chief of Strategic Direction in April 2019. He became Interim Administrator/CEO on Nov. 16, 2020, after Gov. Mike DeWine named his predecessor, Stephanie McCloud, director of the Ohio Department of Health. John is a veteran of the Ohio workers' compensation system, with a background that includes more than 25 years of experience in various client service and leadership roles. He most recently served as a vice president at Sedgwick Claims Management Services. John began his career as an employer services specialist at BWC before serving in a variety of roles with Ohio managed care organizations and third-party administration organizations. John is active in his community and is a member of the Westerville Sunrise Rotary Club. He earned a bachelor's degree in economics from John Carroll University, a master's in business administration from Cleveland State University, and earned an Associate in Risk Management designation from the Insurance Institute of America, known today as The Institutes.

Jim Hughes was appointed by Governor Mike DeWine to be the chairman and employee member of the Ohio Industrial Commission for a term that began on July 1, 2019. Jim brings decades of legal knowledge and public policy experience to his role as chairman. He began his career as a bailiff and court constable in the Franklin County Court of Common Pleas. He later served as assistant prosecutor in the City of Columbus Prosecutor's Office and then as assistant prosecutor for Franklin County. He also worked previously as an attorney and partner at the Isaac Wiles law firm in Columbus. In 2000, he was appointed to the Ohio House of Representatives and was later elected to the Ohio Senate in 2008. During his 18 years in the Ohio General Assembly, Jim supported legislation that toughened criminal penalties, protected children, reformed taxes, streamlined regulations, and incentivized businesses to settle in Ohio. He also served on many legislative committees including Civil Justice, Insurance and Financial Institutions, Energy and Public Utilities, Transportation and Public Safety, and Criminal Justice. Jim has received numerous accolades from several groups over the course of his career. He has been named Legislator of the Year by the FOP Capitol City Lodge No. 9, the Ohio Fire Chief’s Association, the Ohio Nurses Association, the Ohio Association of Professional Firefighters and the AMVETS Department of Ohio. In addition, he has received the Ohio Association for Justice Workers Compensation Outstanding Service Award, and the Watchdog of the Treasury Award, among others. Jim earned his Juris Doctorate at Capital University Law School after completing his bachelor’s degree in business administration at The Ohio State University.

David Boyd has more than 25 years’ experience in the insurance industry, serving for 14 years at Ohio BWC and 10-plus years working for a third-party administrator as a senior account executive and risk consultant. David is currently the Director of Self-Insured Operations at BWC, a position he held from 2005-2008. In his role as Director, David oversees 1,140 self-insuring employers that he and his staff ensure are adhering to underwriting, financial and claim administration requirements, among other duties. David holds a bachelor’s degree in business administration with a focus in finance from The Ohio State University.

William S. Marras holds the Honda Chair in the Department of Integrated Systems Engineering at the Ohio State University and serves as the Director of the Spine Research Institute at the Ohio State University. Dr. Marras holds joint academic appointments in the Department of Orthopaedic Surgery, the Department of Neurosurgery, and the Department of Physical Medicine & Rehabilitation. He is also a board certified ergonomist. His research is centered on understanding multidimensional causal pathways for spine disorders through quantitative epidemiologic evaluations, laboratory biomechanical studies, personalized mathematical modeling, and clinical studies of the lumbar and cervical spine.  His findings have been published in over 250 peer-reviewed journal articles, hundreds of refereed proceedings, and numerous books and book chapters including a book entitled “The Working Back: A Systems View.” He holds Fellow status in six professional societies including the American Society for the Advancement of Science (AAAS) and has been widely recognized for his contributions through numerous national and international awards including two Volvo Awards for Low Back Pain Research and an honorary Sc.D. degree. In 2017 he was awarded Distinguished Scholar designation at the Ohio State University. Professor Marras has been active in the National Research Council (NRC) having served on over a dozen boards and committees and has served as Chair of the Board on Human Systems Integration for multiple terms. He has also served as Editor-in-Chief of Human Factors and is currently Deputy Editor of Spine and is the past President of the Human Factors and Ergonomics Society (the world’s largest such society). Dr. Marras is an elected member of the National Academy of Engineering (the National Academy of Science, Engineering and Medicine), recorded a TEDx talk entitled “Back Pain and your Brain” and has been featured on NPR’s All Things Considered.  

David Engstrom, PhD, DMHCS is a full-time Core Counseling faculty member at the University of Phoenix. He earned his PhD at the University of Southern California. He is a licensed Psychologist in Arizona and Diplomate of the American Mental Health Counseling Association in Integrated Behavioral Health.